Strategic Plan Roadmapping
Think of a time when your organizations tried to convey your strategic plan to your people and you received sizable resistance to how you planned to get to those goals. Consider all the extra work and frustration that caused. Grappling Hook works with your leadership team to develop a mutual 3-5 year vision for your organization then brings in everyone else to best determine how to overcome the barriers to getting there.
Strategic Alignment Workshops
Have your teams not been communicating with each other or helping as best they can on projects? Are people keeping their cards close to their chests and being protective about their work? Grappling Hook offers a range of workshops to bring everyone together in a way that leverages all their expertise to work on your particular challenges.
Service Experience Design Coaching
Think of a time when a big project that your team built and built was turned off. Mothballed. Remember how you felt? Service and experience design can help mitigate that by considering all the stages of what you are providing your customers and what their experiences are like throughout. That means learning what works and doesn’t for them without a big investment in time, money, and resources. Grappling Hook can coach you on this.